NHTSA Complaint #10445794 — 2012 HYUNDAI ELANTRA

THIS INCIDENT HAPPENED THE NIGHT I BOUGHT THE VEHICLE. THE VEHICLE WILL SUDDENLY BUCK/JOLT/JERK AS IF HITTING A SPEED BUMP IN A VERY JARRING MANNER. THIS ALSO HAPPENED DURING A TEST DRIVE OF A VEHICLE OF THE SAME TYPE AND COLOR (I'M NOT SURE IF THEY SOLD ME THE ONE DURING THE TEST DRIVE.). I WAS INFORMED THAT THE VEHICLE WHICH JOLTED IN THIS MANNER WAS REPAIRED AND SOLD TO ANOTHER CUSTOMER. I'M NOT SURE IF THEY WERE TELLING THE TRUTH OR IF THEY GAVE ME THE SAME VEHICLE. STILL, THIS IS A SERIOUS DEFECT THAT IS POTENTIALLY A BIG SAFETY HAZARD. THE SALESMAN WHO SAT NEXT TO ME WAS ALSO CONCERNED WHEN THE INCIDENT OCCURRED TWICE IN THE SPAN OF ONE 10 MINUTE TEST DRIVE. I BOUGHT A BRAND NEW VEHICLE NOT EXPECTING THIS TYPE OF SERIOUS, INTERNAL ISSUE. AFTER SOME TESTING, I BELIEVE THAT THIS SUDDEN BUCK WILL MORE LIKELY OCCUR AFTER ACCELERATING THEN DECELERATING. PLEASE INVESTIGATE THIS ISSUE. THANK YOU. *TT