NHTSA Complaint #10445265 — 2001 FORD WINDSTAR

I AM REPORTING MY 2001 FORD WINDSTAR LIMITED FOR THE SAME PROBLEMS THAT HAVE BEEN RECALLED IN THE "SALT BELT STATES". I LIVE IN FAUQUIER COUNTY, VIRGINIA. THIS WINDSTAR WAS ORIGINALLY BOUGHT AT RICK HUNT FORD IN WARRENTON, VA AND RESIDED IN THE 20186 ZIP CODE UNTIL WE BOUGHT IT IN 2005. IT WAS TRADED INTO JERRY'S LINCOLN/MERCURY IN MANASSAS FROM WHOM WE PURCHASED IT. WE HAVE LIVED IN FAUQUIER COUNTY THE ENTIRE TIME WE HAVE OWNED THIS VEHICLE, IN REMINGTON, VA AND NOW WARRENTON, VA. I NOTICED IN MY REGULAR MAINTENANCE THAT IT APPEARED THAT THE "FRONT SUB FRAME" WAS DOING THE SAME THING THAT OTHERS HAD COMPLAINED OF AND ULTIMATELY WAS RECALLED IN THE "SALT BELT STATES". ON 01/19/2012 WHAT USED TO BE RICK HUNT FORD AND NOW IS SHEEY FORD OF WARRENTON, VA LOOKED AT THE "FRONT SUB FRAME". THE SERVICE MANAGER SAID THAT MY CONCERNS WERE CORRECT ABOUT THE "FRONT SUB FRAME", THAT IT IS DOING WHAT THESE VEHICLES WERE RECALLED FOR IN THE "SALT BELT STATES". HE ALSO SAID THAT THE "REAR AXLE" HAD A CRACK IN IT, ALSO WHAT THEY WERE RECALLED FOR IN THE "SALT BELT STATES". THE RESULTS WERE THAT FORD WOULD NOT TAKE CARE OF IT EVEN THOUGH IT HAD THE SAME PROBLEMS THAT THEY RECALLED IN OTHER STATES. I CONTACTED FORD CUSTOMER SERVICE ON 01/20/2012 AND WAS TOLD BY THE ORIGINAL PERSON'S SUPERVISOR THAT AND I QUOTE "FORD HAS AGREED TO ADD YOUR VEHICLE TO THE RECALL LIST". I WAS TO TAKE THE VAN BACK TO SHEEHY SO THEY COULD DOCUMENT EVERYTHING AND TAKE CARE OF IT. I DID SO, DROPPED IT OFF 01/23/2012. I CALLED ON 01/25/2012 TO FIND OUT IF IT WAS READY THAT FORD WOULD NOT TAKE CARE OF IT SINCE IT HAD NOT BEEN REGISTERED IN A "SALT BELT STATE". I AM REQUESTING THAT THE NHTSA LOOK INTO THESE VEHICLES AGAIN AND REQUIRE FORD TO RECALL THE WINDSTARS IN ALL STATES. IF YOU LOOK AROUND ON THE INTERNET ONE CAN FIND PEOPLE IN ALMOST EVERY STATE WHO HAVE THE SAME PROBLEMS. THANK YOU *TR