NHTSA Complaint #10444794 — 2002 CHEVROLET MALIBU

I BEEN RUNNING ERRANDS. I STOPPED THE CAR TO GO INTO THE STORE, GOT BACK INTO THE VEHICLE AND THE IGNITION WOULD NOT TURN OVER. I WAS STRANDED WITH MY 5 YEAR OLD, HAD TO GET A TOW TO REPAIR SHOP. I WAS TOLD THE IGNITION SWITCH WAS BAD, COST ME $347.00. ON 12/29/11 SAME ISSUE, CAR WOULD NOT START THIS TIME LUCKILY I WAS AT HOME. I HAD TO GET A TOW TO THE REPAIR ANOTHER $51.00 AND WAS TOLD THE IGNITION SWITCH MUST HAVE HAD A DEFAULT AND I RECEIVED A NEW IGNITION SWITCH, AT NO CHARGE. TWO DAYS AGO, ALMOST 2 WEEKS AFTER LAST REPAIR, IT HAPPENED AGAIN THIS TIME IN THE PARKING LOT 12 DEGREES OUTSIDE CAR WOULD NOT TURN OVER CALLED A TOW TO THE REPAIR SHOP AND WAS TOLD ALL THIS TIME IT WAS THE AUTO THEFT SYSTEM WAS BAD AND CAUSED THE CAR TO NOT START AND ALSO WAS THE CAUSE OF THE IGNITION SWITCH TO NOT START THE CAR. I WAS CHARGED 388.00, PLUS A TOW FEE, FOR THE REPAIR OF A NEW IGNITION LOCK CYLINDER( THE PART USED A THE AUTO THEFT SYSTEM). BASICALLY , THIS AUTO THEFT SYSTEM HAS CAUSED ME OVER 700 IN A MONTH TIME AND LEFT ME IN DANGEROUS AREAS WITH NO WAY OF GETTING HOME. THIS NEEDS TO REIMBURSED BY GM BECAUSE IF THIS AUTO THEFT SYSTEM WAS PLACED ON THE CAR AS A BENEFIT AND PROTECTION TO THE OWNER OF THE CAR TO STOP THEFT IT IS NOT HELPING THE OWNER AT ALL ONLY PUTTING THE OWNER IN MORE HARM BECAUSE IT IS CAUSING THE OWNER TO NOT BE ABLE TO START THE CAR WITH THE KEY. HOW MUCH SINCE DOES THAT MAKE? THIS IS SOMETHING EXTRA ADDED TO THE CAR THAT IS NOT NEEDED; THAT IS WHY WE HAVE CAR ALARMS. I DON'T NEED THEM TO ADD AN AUTO THEFT SYSTEM TO MY CAR AND IT STOPS ME FROM BEING ABLE TO GET INTO THE CAR AND DRIVE. WHAT IF THERE WAS AN EMERGENCY I NEEDED TO DEAL WITH, I HAVE CHILDREN IN THE HOME. THE LAST TIME THE CAR WOULDN'T START IT WAS ONLY 12 DEGREES OUTSIDE AND FREEZING COLD. PLEASE TELL ME HOW TO GET A PETITION OF A RECALL FOR REIMBURSEMENT FOR REPAIRS. THIS IS UNSAFE! *TR