NHTSA Complaint #10444556 — 2012 CHRYSLER 300
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10444556 |
| Vehicle | 2012 CHRYSLER 300 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
AFTER RIDING THROUGH AN AUTOMATIC CAR WASH FOR THE FIRST TIME, I WAS ATTEMPTING TO PUT THE CAR IN DRIVE TO EXIT THE CAR WASH. YOU HAVE TO PRESS THE BRAKE ON THIS CAR TO SHIFT FROM NEUTRAL TO DRIVE. AS I ATTEMPTED TO DO THIS , THE CAR WENT INTO PARK ON IT'S OWN AND WOULD NOT COME OUT OF PARK FOR OVER TEN MINUTES, NO MATTER WHAT WE DID. THIS RESULTED IN A SHUTDOWN OF THE ENTIRE CAR WASH, AND OUR CAR WAS ALMOST REAR-ENDED BY THE VEHICLE BEHIND US. I HAVE COMPLAINED TO THE DEALERSHIP AND CHRYSLER AT ALL LEVELS. THEY TELL ME THE CAR IS WORKING AS DESIGNED, PERIOD! THIS IS A CLEAR SAFETY ISSUE. WE HAVE NEVER HAD A CAR BEFORE WHERE YOU HAD TO BRAKE TO SHIFT FROM FROM NEUTRAL TO DRIVE. CHRYSLER HAS REFUSED TO RECTIFY THIS ISSUE SO FAR. THIS CAR HAS THE NEW 8 SPEED AUTOMATIC TRANSMISSION WITH AN ELECTRONIC SHIFTER. THE SHIFTER IS AWFUL!!! *TT
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