NHTSA Complaint #10444549 — 2006 HONDA PILOT

TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE PLASTIC SUPPORT CLIPS DISLODGED FROM THE FRONT DRIVER'S SEAT BACK PANEL AND RESULTED IN THE PANEL BECOMING PARTIALLY DETACHED. THE FAILURE WOULD OCCUR WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SUPPORT CLIPS WERE REPLACED. MOST RECENTLY, THE SIMILAR FAILURE RECURRED AND THE CONTACT PURCHASED A NEW BACK PANEL FOR THE FRONT DRIVER'S SEAT TO REPLACE THE DEFECTIVE ONE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 02/06/12*BF THE CONSUMER STATED THE REPAIR TO THE CLIPS WERE MADE BY THE DEALER TWICE WITHIN TWO YEARS. THE CONSUMER WAS INFORMED IF THEY REPLACED THE CHEAP PLASTIC CLIPS, IT WOULD FALL AGAIN SINCE THE PLASTIC SLOT WHERE THE CLIPS SLIDE INTO BECOME BENT EACH TIME IT FALLS OUT. THE PANEL FALLS OFF SPONTANEOUSLY WITHOUT ANY WARNING. UPDATED 02/10/12