NHTSA Complaint #10444524 — 2007 FORD FREESTAR POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10444524
Vehicle	2007 FORD FREESTAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 1, 2011
Date Filed	January 19, 2012
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE LOST POWER WITHOUT WARNING. A LOCAL MECHANIC DIAGNOSED THE PROBLEM AS THE TORQUE CONVERTER WHICH HAD SPLINED OFF AND SENT METAL SHAVINGS INTO THE TRANSMISSION. THE DEALER WAS CONTACTED BUT THE CONTACT REFUSED SERVICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 130,000. UPDATED 04/19/12*LJ UPDATED 04/30/12

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