NHTSA Complaint #10444422 — 2004 NISSAN QUEST

I WENT TO MY LOCAL NISSAN DEALERSHIP FOR AN OIL CHANGE AND WAS VERY SURPRISED TO HAVE THEM TO TELL ME I NEEDED A TIMING CHAIN REPLACEMENT. I WAS SO SURPRISED BECAUSE I HAVE HAD THIS VAN AT THE DEALER FOR REPAIR AT LEAST FOUR TIMES OVER THE PAST TWO MONTHS AND WAS TOLD THERE WERE NO PROBLEMS WITH THE VAN. I FEEL THAT NISSAN KNOWS THERE IS A PROBLEM WITH THIS TIMING CHAIN DUE TO THE COMMENTS THE SERVICE TECHS WERE MAKING.THIS IS A $3800 REPAIR THAT IS DUE TO POOR DESIGN BY NISSAN, I WAS TOLD THEY PUT THE METAL TIMING CHAIN ON A PLASTIC GUIDE. I FEEL THAT NISSAN SHOULD HAVE TO MAKE THIS RIGHT WITH ITS CUSTOMERS ASAP!