NHTSA Complaint #10443996 — 2011 HONDA CIVIC ELECTRICAL SYSTEM

Complaint Details

ODI Number	10443996
Vehicle	2011 HONDA CIVIC
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2011
Date Filed	January 16, 2012
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE ACTUATING THE POWER DOOR UNLOCK BUTTON, THE POWER WINDOW DOWN SWITCH, WINDSHIELD WIPERS, AND IGNITION SWITCH, THERE IS A POPPING SOUND THROUGH THE AUDIO SYSTEM. TOOK TO DEALERSHIP IN NOVEMBER OF 2011. THEY COULD NOT ISOLATE PROBLEM--HOWEVER THEY COULD DUPLICATE IT. AFTER CONSULTING WITH THE HONDA TECH LINE, THE DEALERSHIP STILL HAD NO ANSWERS. WAS ADVISED TO CALL AMERICAN HONDA CUSTOMER SERVICE. WAS CONTACTED BY A HONDA CASE MANAGER AND AM STILL WAITING ON RESOLUTION. VEHICLE IS A 2011 CIVIC SI SEDAN AND CURRENTLY HAS 5,300 MILES. *TR

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