NHTSA Complaint #10443590 — 2003 FORD EXPLORER

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS IN A JERKING MOTION. THERE WAS ALSO A HESITATION AND THE ENGINE REVVED CONTINUOUSLY. IN ADDITION, THE OVER DRIVE AND TRANSMISSION WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS DIAGNOSED BY TWO DIFFERENT INDEPENDENT MECHANICS AND THEY INFORMED THE SENSOR SOLENOID WOULD NEED TO BE REPLACED AND POSSIBLY THE TRANSMISSION. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR A THIRD OPINION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. THE VIN WAS UNAVAILABLE.