NHTSA Complaint #10442836 — 2009 VOLKSWAGEN JETTA

VEHICLE WILL NOT START ON FIRST 4-6 ATTEMPTS AFTER A COLD SNAP AND SUBSEQUENT WARM WEATHER. ISSUE POINTS TO WATER BUILDING UP IN INTERCOOLER HOSES. VW HAS TSB POSTED BUT MAY NOT FULLY RESOLVE ISSUE. 21 11 01 / 2025464 DATED MAY 24, 2011, TITLED "FROZEN CHARGE AIR COOLER ? ENGINE WILL NOT START". IT CALLS FOR INSTALLING A 1K0-198-803-B COLD WEATHER INTERCOOLER KIT. A LOT OF INTERNET DISCUSSION ON THIS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=266863. DATE OF NO START: 25 DEC 2011 (WONDERFUL CHRISTMAS GIFT!) LOCATION: CENTRAL NEW YORK (UTICA AREA) MILEAGE: ~42000 SIGNIFICANT WEATHER BEFORE NO START: SOME VERY LIGHT SNOW... LOW OF 19F, HIGH OF 39F... SEE HTTP://WWW.WUNDERGROUND.COM/HISTORY/...Q_STATENAME=NA TOOK TO DEALER: NOT THAT DAY... HAD A STATE INSPECTION IN CHARLOTTE, NC SCHEDULED FOR LATER THAT WEEK AT VW OF SOUTH CHARLOTTE: THEY FOUND ZERO ISSUES WHEN I MENTIONED THE PROBLEM (NO CODES, ETC.) AND DIDN'T CHARGE ME ANYTHING FOR "CHECKING IT OUT". COMMENTS: THIS WAS THE FIRST NO-START SINCE BUYING THE JETTA IN 12/2008. CAR DID HAVE WEIRD "PHANTOM FUEL LOSS" ISSUE SINCE INITIAL IN-SERVICE DATE... AFTER 6 VISITS TO 2 DIFFERENT DEALERS COMPLAINING OF ISSUE IT WAS FINALLY ADDRESSED IN AN ECU UPDATE IN LATE WINTER/EARLY SPRING OF 2011. DATE OF NO START: 5 JAN 2012 LOCATION: PHILADELPHIA, PA MILEAGE: 44250 SIGNIFICANT WEATHER BEFORE NO START: COLD SNAP THE NIGHT BEFORE (MID TEENS F) THEN MEAN OF MID 30'S THIS DAY... HAPPENED IN MORNING OF 5TH WHEN IT WAS STILL COLD FROM NIGHT BEFORE. SEE: HTTP://WWW.WUNDERGROUND.COM/HISTORY/...LYHISTORY.HTML TOOK TO DEALER: NOT THAT DAY, BUT THE DAY AFTER. NO FAULTS FOUND AFTER A $50 DIAGNOSTICS CHECK SINCE "CAR WAS NOT IN WARRANTY". DEALER (FRED BEANS VW OF DEVON, PA) WANTS TO HAVE IT OVERNIGHT AFTER A SIMILAR COLD SNAP.. WILL PROVIDE LOANER. *TR