NHTSA Complaint #10442623 — 2010 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ROLL BACKWARD WHILE STOPPED ON AN INCLINE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS STOPPED ON AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD AN AUTOMATIC TRANSMISSION AND FELT THAT IT SHOULD NOT ROLL BACKWARD WHILE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE MOVEMENT WAS THE NATURE OF THE VEHICLE AND THERE WERE NO REPAIRS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.