NHTSA Complaint #10442601 — 2010 CADILLAC SRX

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10442601
Vehicle 2010 CADILLAC SRX
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I PURCHASED MY 2010 SRX (USED) IN OCT 2011 FROM KING ACURA IN BIRMINGHAM, AL. IT HAD 23,000 MILES ON IT AT TIME OF PURCHASE. FROM THE DATE OF PURCHASE I HAVE HAD AN ISSUE WITH A RUBBING NOISE WHEN THE WHEELS ARE TURNED TO THE LEFT OR RIGHT. THE NOISE SEEMS TO BE WORSE WHEN THE VEHICLE IS COLD. I HAVE HAD THE VEHICLE INSPECTED AT OUR LOCAL CADILLAC DEALERSHIP, AND THOUGH THEY DID HEAR THE RUBBING NOISE, THE TECHNICIANS WERE UNABLE TO DETERMINE A CAUSE. IN ADDITION TO BEING VERY ANNOYING, ESPECIALLY AFTER PAYING PREMIUM PRICES FOR A LUXURY VEHICLE, I AM CONCERNED THERE MAY BE A STRUCTURAL PROBLEM THAT WILL RESULT IN ACCIDENT AND INJURY. I AM TAKING THE VEHICLE BACK TO THE DEALERSHIP, BUT I FEAR IT IS A FUTILE EFFORT AS THE MECHANICS SEEM TO HAVE NO IDEA WHAT IS CAUSING THIS NOISE. IS THIS ISSUE COMMON, AND IF SO, IS IT BEING RESEARCHED AND ADDRESSED BY THE ENGINEERS AT CADILLAC? SOMEONE PLEASE ADDRESS THIS AND PROVIDE A FIX! IF A FIX HAS BEEN DETERMINED, PLEASE PROVIDE INSTRUCTIONS ON THE PROCEDURES FOR HAVING THIS PROBLEM RESOLVED AS SOON AS POSSIBLE. *TR

Related Complaints for the 2010 CADILLAC SRX

Other STEERING Complaints

#11691294 * Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left re...
#11691299 Addendum to Complaint Number 11691294.
#11508618 this car was recalled for a power steering hose in 2010 yet just last week it blow a hole in the line cost over $500 ...
#11503028 The power steering system has leaked causing a fire I’ve checked all the hoses no leaks pumps intact
#11500040 My vehicle is not covered by the recall yet I had a faulty power steering pump hose which resulted in it spraying pow...

Recent Complaints for the 2010 CADILLAC SRX

#11691299 ENGINE Addendum to Complaint Number 11691294.
#11691294 SERVICE BRAKES * Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left re...
#11691299 SERVICE BRAKES Addendum to Complaint Number 11691294.
#11691294 SUSPENSION * Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left re...
#11664703 ENGINE The contact owns a 2010 Cadillac SRX. The contact stated while driving approximately 40 MPH, there was smoke coming f...
Check any vehicle history by VIN - Free vehicle history report