NHTSA Complaint #10442475 — 2009 CHEVROLET HHR

I PUT THE TRANSMISSION INTO PARK AND ATTEMPTED TO TURN OFF THE CAR AND REMOVE THE KEY TO GO INTO A STORE. I COULD NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. I DROVE THE CAR HOME AND PARKED. I COULD STILL NOT TURN THE IGNITION SWITCH TO OFF OR REMOVE THE KEY. NUMEROUS ATTEMPTS OF PUTTING CAR INTO REVERSE, OR DRIVE AND INTO PARK DID NOT SOLVE THE PROBLEM. THE KEY WAS TRAPPED IN THE IGNITION SWITCH! CALLED ONSTAR AND WAS FORWARDED TO CUSTOMER SERVICE; TOW TRUCK WAS CALLED. TOW TRUCK DELIVERED CAR TO DEALERSHIP WITH ENGINE STILL RUNNING. PROBLEM DIAGNOSED IN IGNITION KEY CYLINDER WHICH WAS REPLACED. *TR