NHTSA Complaint #10442138 — 2002 VOLVO XC70 POWER TRAIN

Complaint Details

ODI Number	10442138
Vehicle	2002 VOLVO XC70
Component	POWER TRAIN
Date of Incident	January 1, 2008
Date Filed	January 2, 2012
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I OWN A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, AND ESPECIALLY DURING DOWN SHIFTS, THE VEHICLE WOULD LOSE ITS CONNECTION TO THE DRIVE SHAFT, CAUSING THE ENGINE TO REV UP AND THE VEHICLE TO JERK AS IT GRABBED BACK INTO GEAR. THE JERKING HAS CONSEQUENTLY CAUSED ME TO BREAK MY MOTOR MOUNTS. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER AGREED THAT THIS WAS THE ONLY SOLUTION. ALL SOFTWARE UPDATES HAVE BEEN DONE. THE MANUFACTURER HAS NOT BEEN CONTACTED, AS THEY ARE A CHINESE COMPANY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS AROUND 85,000. THE CURRENT MILEAGE IS 125,000. THE VIN WAS NOT AVAILABLE. CATASTROPHIC FAILURE. NOT FAIR TO THE OWNER. MANUFACTURER SHOULD CORRECT THIS COMMON, EXPENSIVE PROBLEM. *TR

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