NHTSA Complaint #10441237 — 2002 VOLVO XC70

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10441237
Vehicle	2002 VOLVO XC70
Component	VEHICLE SPEED CONTROL
Date of Incident	November 26, 2011
Date Filed	December 26, 2011
Mileage	149,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY WIFE DROVE OUR CAR A 2002 VOLVO XC70 STATION WAGON FROM OUR SECOND HOME APPROXIMATELY TEN MILES TO SAN LUIS OBISPO CALIF. FOR SHOPPING. SHE PARKED THE CAR IN THE PARKING LOT AND WENT INTO A STORE. SHE CAME BACK OUT, STARTED THE CAR AND BACKED OUT OF THE PARKING SPACE. WHEN SHE PUT THE TRANSMISSION LEVER IN DRIVE THE ENGINE WENT TO FULL RPM AND LURCHED FORWARD, SHE APPLIED THE BRAKES WHICH COULD NOT HOLD THE HIGH ENGINE SPEED PULLING THE CAR FORWARD. SHE QUICKLY SHUT THE ENGINE OFF WITH THE KEY AVOIDING A POTENTIAL ACCIDENT. THE CRUISE CONTROL WAS NOT ON AND THERE WERE NO OBJECTS I.E., FLOOR MATS OR OTHER ITEMS, NEAR THE ACCELERATOR PEDAL. THANK GOD MY WIFE OR NO ONE ELSE WAS INJURED OR KILLED. I AM A RETIRED FIRE CAPTAIN AND PRIVATE FIRE INVESTIGATOR WITH 30+ EXPERIENCE. THIS SCARED THE HELL OUT OF US AND WE DO NOT TRUST THE CAR. I PREVIOUSLY TOOK THE CAR TO THE DEALERSHIP AND REPORTED THE TRANSMISSION 'CLUNKING' THEY RECOMMENDED THAT I DRIVE IT TILL IT FAILED BECAUSE OF THE HIGH COSTS INVOLVED. NOW, I AM READING REPORTS OF COIL SPRING FAILURES AND BEARING PROBLEMS. I BOUGHT THIS CAR SPECIFICALLY FOR THE SAFETY FEATURES; NOW I AM VERY DISAPPOINTED AND EXTREMELY CONCERNED. *TR

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