NHTSA Complaint #10441980 — 2010 MINI COOPER

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE issue reported to NHTSA

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Complaint Details

ODI Number	10441980
Vehicle	2010 MINI COOPER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident	December 31, 2011
Date Filed	December 31, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

MY DAUGHTER GOT OUT THE PASSENGER DOOR AND WALKED AROUND TO THE BACK OF THE VEHICLE TO GET GROCERY BAGS FROM INSIDE OF THE TRUNK AREA OF THE HATCHBACK. AS SHE LEANED FORWARD TO GRAB BAGS FROM INSIDE OF THE HATCHBACK AREA WHICH WAS OPENED BY MYSELF SHE SUDDENLY WAS TAKEN BACK BY A STINGING FEELING ON HER LOWER LEG. AS SHE STARTED TO SCREAM I ASKED WHAT THE PROBLEM WAS. SHE TOLD BE THAT HER LEG FELT LIKE IT WAS ON FIRE. AS I LOOKED DOWN I SAW A CRESCENT SHAPED DARK RED AREA ON HER LOWER LEG THAT WAS CAUSED BY THE TAIL PIPE THAT PROTRUDES SLIGHTLY FROM THE BUMPER. SHE DEVELOPED A BURN ON HER LOWER LEG THAT NOT ONLY HURT BUT SHE IS AFRAID SHE WILL LEAVE A SCAR. THIS SHOULD BE CORRECTED IN SOME MANNER TO PREVENT ANYONE FROM SUFFERING FROM BURNS EITHER USING A HEAT RESISTANT METAL OR A SHORTER TAILPIPE. ANY QUESTIONS PLEASE FEEL FREE TO CALL OR WRITE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *KB

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