NHTSA Complaint #10441679 — 2006 TOYOTA HIGHLANDER HYBRID

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10441679
Vehicle	2006 TOYOTA HIGHLANDER HYBRID
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	December 1, 2011
Date Filed	December 29, 2011
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE FRONT WINDOW DEFROSTER AND HEATER CONTROLLER POTENTIOMETER ASSEMBLY IS DEFECTIVE. ICE BUILD-UP ON THE FRONT WINDOW IS KNOWN TO IMPAIR A DRIVER'S VISIBILITY AND CAUSE AN ACCIDENT. THE NUT ON MY TEMPERATURE CONTROLLER WAS SEVERAL TURNS LOOSE! THE ORIGINAL MULTI-STRANDED WIRES SOLDERED TO THE TEMP-CONTROLLER POTENTIOMETER WERE RIGID BECAUSE THEY WERE TOO WELL TINNED WITH SOLDER AND BROKE FROM VIBRATION FATIGUE; DUE TO THE LOOSE NUT ON THE TEMP-CONTROLLER POTENTIOMETER SHAFT. TOYOTA OR SUMITOMO (VENDOR) SHOULD COVER THIS UNDER AN EXTENDED WARRANTY DUE TO THE LOOSE NUTS (POOR WORKMANSHIP)! THE PROBLEM IS WELL DOCUMENTED WITH PHOTOS AT "HTTP://WWW.DEVALCOURT.COM/2010/03/FIXING-2004-TOYOTA-HIGHLANDER-AC-AND-HEAT-ISSUE/#IDC-COVER". OVER 385 PEOPLE HAVE LEFT COMMENTS THERE; SEVERAL OTHER WEBSITES DOCUMENT THE SAME PROBLEM. *KB

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