NHTSA Complaint #10441320 — 2003 MINI COOPER

ON THE DATE OF INCIDENT I PARKED MY CAR IN A WELLS FARGO BANK PARKING LOT AFTER GOING TO THE GYM. UPON RETURNING TO MY CAR AN INDIVIDUAL WHO HAD PARKED NEXT TO ME INFORMED ME THAT "YOUR CAR IS SMOKING" I LOOKED AND WHITE SMOKE WAS COMING FROM UNDER THE HOOD. I OPENED THE HOOD TO INSPECT IT AND SAW WHITE SMOKE WHICH SMELLED ELECTRICAL. THE INDIVIDUAL WHO NOTICED SMOKE CAME OUT OF HER SUV TO HELP. SHE AND I LOOKED AND SHE INFORMED ME THAT SHE SAW A SMALL FLAME COMING FROM UNDER THE ENGINE. I SAW IT AND EXTINGUISHED IT WITH A BOTTLE OF WATER I HAD. I THEN HEARD AN ELECTRICAL SPINNING/HUMMING AS IF SOMETHING WAS STILL ELECTRICALLY CHARGED. THE SMOKE THEN BEGAN TO INTENSIFY AND GOT SO OUT OF CONTROL I WAS TEMPTED TO CALL 911 BUT THEN I THOUGHT TO DISCONNECT ANY POWER TO THE CAR BY DISCONNECTING THE BATTERY. THIS ACTION CUT ALL POWER TO THE CAR AND STOPPED THE SMOKE AND ELECTRICAL SPINNING/HUMMING. I CALLED AAA AND HAD MY CAR TOWED TO MY MECHANIC. ON THE EVENING OF 12/23/2011 MY MECHANIC CALLED ME AND INFORMED ME THAT MY POWER STEERING PUMP HAD FAILED AND ESTIMATED THE REPAIRS AT $1,046. ON 12/26/2011 MY CAR WAS RETURNED TO ME BY MY MECHANIC WHO SHOWED ME THE FAILED POWER STEERING PUMP WHICH MELTED OTHER WIRES AND COMPONENTS OF THE POWER STEERING MECHANISM. TOTAL OUT-OF-POCKET EXPENSES WAS $1,053. *TR