NHTSA Complaint #10440899 — 2012 JEEP GRAND CHEROKEE
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 10440899 |
| Vehicle | 2012 JEEP GRAND CHEROKEE |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
I WAS GOING APPROXIMATELY 20-25 APPROACHING A SIGNAL LIGHT. I LET OFF THE GAS AND APPLIED THE BRAKE AS THE LIGHT WAS RED. AS I LET OFF THE GAS, THE ENGINE BEGAN TO REV HIGHER AND AS I APPLIED THE BRAKE I HAD TO APPLY IT HARDER AND HARDER AS THE ENGINE CONTINUED TO REV EVEN HIGHER. I BEGAN TO SMELL THE BRAKES BURNING AS THEY TRIED TO HOLD THE CAR BACK. FORTUNATELY I HAD THE FORESIGHT TO PUT THE CAR IN NEUTRAL. IT CONTINUED TO REV FOR ABOUT 5 SECONDS AND THEN WENT DOWN TO NORMAL. IT HAS HAPPENED ONCE. NO WARNING LIGHTS WENT ON. THE DEALER SAID THAT THEY CONTACTED THE DETROIT TECHNICAL BUREAU AND THEY SUGGESTED THAT MAYBE IT WAS THE FLOOR MAT, OR MY FOOT, ETC, ETC BUT CLAIMED THEY HAD NO OTHER REPORTS OF THIS OCCURRING. I DON'T HAVE CARPETS AS I OPTED FOR THE RUBBER MATS AND THEY SIT TIGHT TO THE FLOOR. AND MY FOOT WAS NOT STUCK ON THE GAS. I WAS CONSCIOUS OF THE FACT THAT MY FOOT WAS ON THE BRAKE AND NOT THE GAS AS I WAS TRYING TO FIGURE OUT WHAT THE HECK WAS GOING ON. THEY SAID THEY DROVE IT AND DID COMPUTER CHECKS AND HAD NO EXPLANATION. THE SERVICE REP SAID THE RESPONSE FROM THE TECHNICAL BUREAU WOULD BE "INSULTING TO ME". THE DEALER WAS BRADSHAW JEEP IN WATERTOWN, CT AND THE SERVICE REP WAS VICTOR. I WROTE THIS OUT ON THE SERVICE ORDER AND KEPT A COPY. *TR
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