NHTSA Complaint #10440463 — 2005 JEEP LIBERTY

WHILE DRIVING DOWN THE INTERSTATE, I HEARD A CLUNK. MY BACK WINDOW BEHIND DRIVER HAD SLIPPED DOWN. I CALLED MY PERSONAL MECHANIC, NOT DEALER, AND HE DIAGNOSED IT OVER THE PHONE AS THE REGULATOR. HE TOLD ME IT WAS COMMON IN JEEPS. WHILE AT THE MECHANIC'S, ANOTHER CUSTOMER SAID HER FATHER'S JEEP HAD DONE THE SAME THING. THE MECHANIC TOLD ME TO BE GLAD THAT MY WINDOW DID NOT BREAK. I WAS CHARGED TO REPLACE THE REGULATOR $300. I HAVE NO CHILDREN AND MY BACK WINDOW IS NEVER USED. TOO MANY PEOPLE HAVE SPENT HUNDREDS OF DOLLARS FOR THIS REPAIR. THIS IS DEFINITELY AN INFERIOR PRODUCT AND SHOULD BE RECALLED. CUSTOMERS SHOULD NOT BE EXPECTED TO PAY FOR THIS REPAIR. I ONLY HOPE I CAN GET RID OF MY JEEP BEFORE I HAVE ANOTHER WINDOW REGULATOR FAIL!!! *TR