NHTSA Complaint #10439986 — 2002 FORD FOCUS

THE MOTOR ON THE SUN ROOF WENT OUT WHILE THE VEHICLE WAS STILL UNDER WARRANTY I HAD IT FIXED THEN AFTER THE WARRANTY EXPIRED IT WENT OUT AGAIN AND I COULDN'T AFFORD TO GET IT FIXED, THE MOTOR FOR THE REAR WINDOWS WENT OUT (BOTH PASSENGER SIDES) THE FRONT PASSENGER DOOR DOES NOT LOCK BECAUSE THE MOTOR WENT OUT, AND KNOW THE DRIVERS SIDE WINDOW IS STARTING TO MAKE A NOISE LIKE IT GOING TO GO OUT ALSO AND THE DOOR LOCK IS MAKING NOISE LIKE ITS GOING TO GO OUT. THIS IS A HUGE SAFETY ISSUE FIRST OF ALL WHEN CARRYING SMALL CHILDREN IN THE BACK AND ANOTHER SAFETY ISSUE WITH THE DOORS NOT LOCKING MAKES IT MUCH EASIER FOR SOMEONE TO CAR JACK YOU. I HAVE NEVER HAD A VEHICLE THAT THE ELECTRIC WINDOWS AND DOORS AND THE MOON ROOF WENT OUT THIS HAS TO BE A DEFECT I HAVE GONE TO THE DEALERSHIP TO COMPLAIN AFTER THE WARRANTY HAD EXPIRED AND I WAS TOLD THAT THERE ARE NO RECALLS AND THEY CAN'T HELP ME UNLESS I PAY. I CAN'T EVEN LOCK THE DOOR USING A KEY BECAUSE IT DOESN'T WORK. *TR