NHTSA Complaint #10439942 — 2002 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	10439942
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION
Date of Incident	December 7, 2011
Date Filed	December 14, 2011
Mileage	147,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I AM A MECHNICAL ENGINEER, AND DO A LOT OF MY OWN CAR REPAIRS, WHEN I WAS ADJUSTING THE EMERGENCY BRAKE I NOTICED THAT MY REAR COIL SPRING WAS BROKEN IN 2 PLACES AND RUSTED THROUGH, I WENT ONLINE TO BUY REPLACEMENT SPRINGS AND STRUTS, AND I CAME UPON A WEBSITE WITH OTHERS ALSO WITH THIS ISSUE OF BROKEN SPRINGS ON THIS FORD MODEL. THIS IS A SERIOUS SAFETY ISSUE, A BROKEN SPRING COULD DROP AND PUNCTURE THE TIRE. AT HIGHWAY SPEEDS THIS COULD LEAD TO SERIOUS INJURY AND FATALITIES. THE NHTSA SHOULD HOLD FORD ACCOUNTABLE FOR THIS SERIOUS MANUFACTURING FLAW I AM LEAD TO BELIEVE THAT THE SPRINGS WHERE MANUFACTURED IN CHINA. THE NHTSA SHOULD GET SOME GUTS AND EXPOSE THIS SERIOUS SAFETY ISSUE. AS A PERSONAL NOTE THIS VEHICLE HAS NEVER BEEN OFF-ROAD . *TR

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