NHTSA Complaint #10439932 — 2004 CHRYSLER PACIFICA

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	10439932
Vehicle	2004 CHRYSLER PACIFICA
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	August 1, 2011
Date Filed	December 14, 2011
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND REMAINED FOGGY. THE DEALER CLEANED THE LENSES BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 86,000.

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