NHTSA Complaint #10439911 — 2008 DODGE CARAVAN

WHEN I TRIED TO UNLOCK IT THE HORN HONKED BUT IT DID UNLOCK AND WHEN I TURNED THE KEY IT STARTED BUT THE HORN HONKED AGAIN. I COULDN'T GET THE HEATER OR RADIO TO WORK. I PUT IT INTO REVERSE IT HONKED AND KEPTED HONKING. I TURNED IT OFF AND THOUGHT THAT WOULD CLEAR EVERYTHING. THEN I COULDN'T GET IT STARTED. WE WENT BACK INTO THE STORE AND WHEN WE CAME BACK OUT I COULDN'T GET THE FROUNT DOORS TO UNLOCK. WHEN I PUSHED THE UNLOCK BUTTON IT HONKED AND THE WINDSHIELD WIPERS AND WASHER STARTED WORKING. I MANAGED TO GET BACK IN BY GETTING INTO THE BACK DOORS. I WAS TALKING TO THE TOW PERSON WHEN I TRIED TO START IT AGAIN AND IT STARTED BUT THE LIGHTS DIDN'T WORK. THE FOG LIGHTS WORKED SO I THOUGHT I MIGHT TRY TO LIMP IT HOME. I WENT A BACK WAY BUT IT WOULDN'T SHIFT OUT OF 2ND GEAR. I FINALLY STOPPED AND CALLED FOR THE TOW. THE NEXT MORNING I TOOK IT TO A MECHANIC. EVERYTHING WAS WORKING FINE. THEY LOOKED AT IT AND COULDN'T MAKE DO ANY OF THE THINGS I DISCRIBED. THE COMPUTER GUY CHECKED IT OUT AND SAID THE PART THAT NEEDED REPLACING WAS NOT AVAILABLE BECAUSE THERE HAVE BEEN SO MANY PROBLEMS WITH IT THERE IS A 2 YEAR BACKLOG MAKING THEM. DODGE KNOWS ABOUT THE PROBLEM SO IF THEY CAN'T GET THOSE PARTS OUT I THINK THEY SHOULD REPLACE THE CAR. WHY SHOULD THE BUYER BE PUT IN THE POSITION OF TRAIDING IN THE CAR WHEN WE BOUGHT IT IN GOOD FAITH AND INTENDED TO KEEP IT. *TR