NHTSA Complaint #10439060 — 2011 HYUNDAI VERACRUZ

TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT OPEN. THE CONTACT WAS ABLE TO OPEN THE REAR PASSENGERS SIDE DOOR BUT NOTICED THAT THE SEAL ON THE DOOR WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT THE MECHANISM FOR THE CHILD LOCK OF BOTH REAR DOORS WOULD HAVE TO BE REPLACED. THE PART WAS NOT AVAILABLE FOR REPAIR AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.