NHTSA Complaint #10438873 — 2009 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10438873
Vehicle	2009 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	July 5, 2010
Date Filed	December 7, 2011
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER, PASSENGER AND REAR PASSENGER DOORS COULD NOT BE OPENED. THE DEALER DIAGNOSED THAT ALL THREE NEW DOORS WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 50,892.

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