NHTSA Complaint #11279639 — 2009 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11279639
Vehicle	2009 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	December 15, 2016
Date Filed	November 12, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY CAR WAS STATIONARY. THE DOORS LOCK AND DO NOT UNLOCK. AFTER HOURS OF SEARCHING THE MANUAL AND GOOGLE I FIGURED OUT HOW TO BYPASS THE AUTOMATIC LOCK AND TURNED THAT OFF SO MY DOORS WOULD NOT LOCK WHILE I DROVE. THAT WORKED FOR A WHILE BUT, THEN THE DOORS JUST STOPPED OPENING FROM THE OUTSIDE. I HAVE BEEN TOLD BY SEVERAL MECHANICS THIS IS AN ISSUE WITH THIS YEAR FOCUS.

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