NHTSA Complaint #10438749 — 2012 KIA SOUL POWER TRAIN

Complaint Details

ODI Number	10438749
Vehicle	2012 KIA SOUL
Component	POWER TRAIN
Date of Incident	November 23, 2011
Date Filed	December 6, 2011
Mileage	860 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2012 KIA SOUL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE TRANSMISSION DOWNSHIFTED AND CAUSED THE VEHICLE TO DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THIS FAILURE RECURRED AT LEAST THREE TIMES SINCE THE PURCHASE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY COULD NOT REPAIR A VEHICLE THAT THE DEALER WAS UNABLE TO DIAGNOSE. THE FAILURE MILEAGE WAS 860.

Related Complaints for the 2012 KIA SOUL

Other POWER TRAIN Complaints

#11688776 — September 21, 2025 — In March 2023 I reported my keys stolen by a tow truck driver and in March 2025 I discovered my auto registration doc...

#11557416 — November 29, 2023 — The contact owned a 2012 Kia Soul. The contact stated while stopped at an intersection, the vehicle independently acc...

#11546870 — September 27, 2023 — My 2012 Kia soul base, had this SC176 recall which I took it into the dealer, at that time I really didn't know exact...

#11526267 — June 9, 2023 — My car stalls and the engine light frequently stays on, my car is driving sluggish every since I got the recall adjus...

#11490443 — October 23, 2022 — "play" and clicking noises in steering wheel have increasingly gotten much worse and noisier, clicking and clunking ...

Recent Complaints for the 2012 KIA SOUL

#11714892 — STEERING — February 2, 2026 — I have a used kia soul 2012 which I bought 3 years ago. It's steering column has started making strange clicking nois...

#11711934 — ENGINE — January 19, 2026 — On Oct. 14, 2025, this vehicle experienced a sudden catastrophic engine failure while driving approx. 70 mph on a hig...

#11710763 — STEERING — January 13, 2026 — I am submitting this complaint regarding a known defect with the steering wheel coupler in my 2012 Kia vehicle. The s...

#11709889 — ENGINE — January 9, 2026 — On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...

#11709889 — FUEL/PROPULSION SYSTEM — January 9, 2026 — On 12/ 22/ 2025 I went to start the 2012 KIA Soul and it would act like it would start but, it would not turn over. B...