NHTSA Complaint #10438508 — 2006 FORD ESCAPE

MY VEHICLE'S EMERGENCY BRAKE HAS NEVER PREVENTED MY VEHICLE FROM MOVING FORWARD UNDER POWER. IT DOESN'T HOLD ON A HILL. IF YOU TAKE YOUR FOOT OFF THE BRAKE PEDAL AFTER APPLYING THE EMERGENCY BRAKE, THE VEHICLE WILL LURCH FORWARD MAKING A GRATING SOUND. HAVING THE VEHICLE IN PARK POSITION ON THE GEAR SHIFT IS WHAT HOLDS THE VEHICLE ON A HILL. I HAVE HAD BRAKES CHECKED AT THE DEALER A NUMBER OF TIMES AND THEY TELL ME THAT THIS THE NATURE OF THE BEAST. I RECENTLY HAD MY DIFFERENTIAL REPLACED TO REMOVE A HOWLING SOUND IN THE REAR OF MY VEHICLE AFTER HAVING THE PARKING BRAKE ADJUSTED.(COST 3000 DOLLARS) SOUND HAS DIMINISHED BUT NOT DISAPPEARED ALTOGETHER. NOW I WONDER IF THE DIFFERENTIAL NEEDED REPLACEMENT. ALSO WHEN THE DEALER DID THIS REPAIR, THEY TOLD ME THAT I HAD MY RIGHT REAR EMERGENCY BRAKE PAD MISSING AND THAT THEY COULD REPLACE IT FOR AN ADDITIONAL $300. I HAVE NOT REPLACED IT YET. *TR