NHTSA Complaint #10438429 — 2001 FORD WINDSTAR UNKNOWN OR OTHER

Complaint Details

ODI Number	10438429
Vehicle	2001 FORD WINDSTAR
Component	UNKNOWN OR OTHER
Date of Incident	November 30, 2011
Date Filed	December 1, 2011
Mileage	132,919 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS TURNING A CORNER AND HEARD A LOUD BAG, AS IF METAL HAS SNAPPED. I TOOK THE CAR TO MY FORD DEALER WHO SAID THAT THE FONT SUBFRAME WHERE THE SWAY BAR WAS ATTACHED HAD RUSTED THROUGH AND THAT THE SWAY BAR WAS NOW NOT ATTACHED TO THE SUBFRAME AND WAS BANGING. FORD HAS FIXED THE FRAME ON TWO DIFFERENT RUST RECALLS UNDER "RECALL 11S16", BUT SAID THIS WAS NOT COVERED AND WOULD COST $2085.75 FOR THE SUBFRAME PLUS LABOR AND HARDWARE. I ASKED IF THE CAR WAS SAFE TO DRIVE AND RECEIVED A NON SPECIFIC ANSWER! IF FORD WINDSTAR HAS THIS MUCH PROBLEM WITH THERE FRAME RUSTING WHY IS THIS NOT COVERED??

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