NHTSA Complaint #10438158 — 2006 PONTIAC TORRENT

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10438158
Vehicle	2006 PONTIAC TORRENT
Component	VISIBILITY
Date of Incident	November 24, 2011
Date Filed	December 2, 2011
Mileage	34,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE HEATER BLEND DOOR FRACTURED, CAUSING THE HEATING SYSTEM TO BLOW OUT COLD AIR WHEN THE HEATING FUNCTION WAS ACTIVATED. THE FAILURE ALSO CAUSED INADEQUATE VISIBILITY OF THE ROADWAY DUE TO THE DEFROSTER NOT PROPERLY CLEARING THE WINDOWS. A PRIVATE MECHANIC CONFIRMED THAT THE HEATER BLEND DOOR NEEDED TO BE REPLACED TO CORRECT THE FAILURE BUT DID NOT PERFORM THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 35,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 34,800.

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