NHTSA Complaint #10438156 — 1999 NISSAN MAXIMA

STARTED THE CAR. HEARD A STRANGE NOISE WHILE DRIVING OUT OF THE DRIVEWAY ABOUT 10 MPH, THEN SMELLED SOMETHING BURNING, STOPPED THE CAR AND SAW SMOKE COMING OUT FROM THE ENGINE. TURNED THE CAR OFF, OPENED THE HOOD AND SAW THAT THE ALTERNATOR WAS ON FIRE. AFTER RESEARCHING THE INTERNET, FOUND SEVERAL CASES WHERE THE 1999 MAXIMA HAS AN ISSUE WITH THE ALTERNATOR CATCHING ON FIRE, IN SOME CASES CAUSING THE VEHICLE TO BURN. ALSO FOUND OUT THAT NISSAN HAD A RECALL ON THE 1998 MAXIMA FOR ALTERNATOR FIRES. CALLED NISSAN ABOUT THE PROBLEM. A NISSAN REP CALLED BACK AND CALLED IT A "THERMAL INCIDENT." I EXPLAINED THAT A FIRE IS NOT A "THERMAL INCIDENT" BUT IS A FIRE (THIS IS LIKE DESCRIBING A SHOTGUN WOUND AS ACUTE LEAD POISONING). THE NISSAN REP SAID THAT DUE TO THE AGE AND MILEAGE OF THE VEHICLE, ANYTHING COULD HAPPEN. I EXPLAINED THAT I UNDERSTAND THAT COMPONENTS DO FAIL OVER TIME, BUT THAT A FIRE IS UNACCEPTABLE AND THIS EVENT COULD HAVE CAUSED A HOUSE TO BURN DOWN OR A CAR ACCIDENT. THE NISSAN REP SAID THAT THE LIFE OF A NISSAN IS 100,000 MILES AND BASICALLY SAID THAT ANYTHING COULD HAPPEN AFTER THAT. I ASKED HER IF THAT WAS NISSAN'S POSITION AND SHE ASSURED ME THAT SHE SPOKE FOR NISSAN. I EXPLAINED THAT I HAD SEVERAL CARS WITH OVER 100,000 MILES AND THAT I HAD REPLACED COMPONENTS, BUT NONE OF THE VEHICLES CAUSED A FIRE. SEARCH THE INTERNET FOR MAXIMA ALTERNATOR FIRE--THERE ARE SEVERAL INSTANCES FOR YEARS BEFORE AND INCLUDING 1999. THIS SEEMS TO INDICATE THAT THIS IS A PROBLEM WITH THE MAXIMA AND THAT THEY SHOULD BE RECALLED. CAR FIRES ARE UNACCEPTABLE. *TR