NHTSA Complaint #10330901 — 1999 NISSAN MAXIMA

I BOUGHT A NISSAN MAXIMA 1999 FOR MY DAUGHTER ONLY TO FIND OUT THAT SHE GOT IN HER CAR ONE MORNING AFTER JUST HAVING HER VEHICLE AT A MECHANIC FOR A CHECK UP/SERVICE. THEY TOLD HER THE CAR WAS FINE. SHE THEN PROCEEDED DOWN THE ROAD TO THE FREEWAY, STOPPED FOR GAS AND THE CAR WOULD NOT START. PANICKED BY THE 'AREA' OF TOWN SHE WAS IN I HAD A TOW TRUCK FROM AAA DISPATCHED TO MEET HER AS SOON AS POSSIBLE. THE VEHICLE WAS TOWED BACK TO THE MECHANIC AND WE WERE TOLD THAT THE KEY TO THE VEHICLE HAD BECOME DEPROGRAMMED. I PROCEEDED TO CALL THE DEALERSHIP AND THEY REFUSED TO HELP ME UNLESS I HAD THE VEHICLE TOWED TO THEM. A SCAM ALERT TO ENSURE THAT YOU MUST USE A DEALERSHIP AT HIGH COST. MY FEAR IS THAT SHOULD MY DAUGHTER BE HEADED THROUGH THE ARIZONA DESERT IN 120 HEAT AND THIS SAME SITUATION WOULD HAVE COME UP WITHOUT THE ABILITY TO CONTACT SOMEONE, HER (OR ANYONE ELSE'S) LIFE COULD HAVE BEEN IN DANGER. I FIND THIS KEY MALFUNCTIONING TO BE A SEVER SAFETY HAZARD AND THAT MORE PEOPLE SHOULD KNOW THAT THEY COULD ENDANGER THEIR LIVES IF THE KEY MALFUNCTIONS AND THEY ARE NOT NEAR A DEALERSHIP. I BELIEVE A SAFETY RECALL ON THIS VEHICLE SHOULD BE CONSIDERED. I HAVE ANOTHER NISSAN FX45 THAT I DO NOT WANT TO DRIVE FOR FEAR THAT THE KEY COULD MALFUNCTION IN A SIMILAR MANNER LEAVING ME STRANDED AS WELL. *TR