NHTSA Complaint #10438136 — 2008 SATURN AURA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10438136
Vehicle	2008 SATURN AURA
Component	STEERING
Date of Incident	December 21, 2009
Date Filed	December 2, 2011
Mileage	19,247 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TOOK MY AURA INTO SATURN ON 12/21/09 FOR CLICKING NOISE, SATURN SERVICE REPOSITIONED INTERMEDIATE STEERING SHAFT PER TECHNICAL BULLETIN. NOW HAVE THE SAME PROB GOING ON AGAIN BUT I FOUND ANOTHER SERVICE BULLETIN 06-02-32-002D DATED 06/17/2010 ALSO ANOTHER FOR FRONT END CLUNK/RATTLE/KNOCKS 06-02-32-007G DATED 04/05/2010. I AM CURRENTLY OUT OF WARRANTY WITH THE STEERING PROB AND NOISE FROM THE FRONT END. I HAVE CONTACTED SATURN CUSTOMER SERVICE, THEY ARE NOT VERY HELPFUL. ALL THEY WANT ME TO DO IS TAKE IT IN TO THE DEALERSHIP TO HAVE IT DIAGNOSE THEN WE WILL GO FROM THERE. TODAY I FOUND OUT THE NOISE PROBLEM IN THE FROM END, IT IS THE STRUTS, BOTH HAVE TO BE REPLACED, BIG BUCKS. *TR

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