NHTSA Complaint #10437880 — 2005 SUZUKI FORENZA

CAR WAS MAKING A LOUD CLACKING SOUND COMING FOR THE FRONT END. I TOOK THE CAR TO A GARAGE FOR SERVICE. I WAS TOLD THAT IT WAS THE STRUT MOUNTS AND IT WOULD BE A VERY EXPENSIVE REPAIR. I CONTACTED THE DEALER AND TOLD THEM THE PROBLEM. I WAS TOLD TO BRING THE CAR IN. AFTER THE DEALER LOOKED AT THE CAR I WAS TOLD IT WAS A CV JOINT NOT THE STRUTS. THE REPAIR WAS COVERED UNDER THE POWERTRAIN WARRANTY. THIS YEAR WHILE TRYING TO GET MY CAR INSPECTED I WAS TOLD BY ANOTHER GARAGE THAT MY STRUT MOUNTS WERE BAD AND THAT MY VEHICLE WAS NOT SAFE TO DRIVE. *KB