NHTSA Complaint #10437744 — 2005 MINI COOPER CONVERTIBLE STEERING

Complaint Details

ODI Number	10437744
Vehicle	2005 MINI COOPER CONVERTIBLE
Component	STEERING
Date of Incident	October 9, 2011
Date Filed	November 29, 2011
Mileage	44,776 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2005 MINI COOPER CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE POWER STEERING BECAME UNRESPONSIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE POWER STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 44,776. UPDATED 01/18/12*LJ THE STATED SHE EXPERIENCED A TOTAL FAILURE OF THE POWER STEERING AS SHE ROUNDED A CURVE. THE SUDDEN LOSS OF POWER STEERING FORCED HER OFF THE ROAD AND NEARLY INTO A DITCH. THE CONSUMER WAS INFORMED IT WOULD COST $1400 TO REPLACE THE STEERING PUMP. UPDATED 02/28/12

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