NHTSA Complaint #10437640 — 2001 MERCEDES BENZ S430

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10437640
Vehicle	2001 MERCEDES BENZ S430
Component	ELECTRICAL SYSTEM
Date of Incident	October 17, 2011
Date Filed	November 29, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE INSTRUMENT CLUSTER FUSE KEEPS BLOWING LEAVING MY SPEEDOMETER, FUEL, ETC. COMPLETELY INOPERABLE. THERE WAS A RECALL ISSUED IN NOVEMBER OF 2006 AND I WAS TOLD, BY BOTH THE DEALER AND MBUSA, THAT IT EXPIRED IN APRIL OF THIS YEAR. I HAVE BEEN IN CONTACT WITH A LOCAL MB DEALERSHIP AND MBUSA AND BOTH HAVE DECLINED TO REPLACE THE DEFECTIVE UNIT AFTER SEVERAL REQUESTS. THEY SAID THEY WOULD REPLACE IT, BUT AT A COST OF $1600. CURRENTLY, I CAN NOT SEE HOW FAST I AM GOING, HOW MUCH GAS I HAVE IN MY CAR, ETC. BECAUSE THE OBVIOUS SAFETY DEFECT (AND DESIGN DEFECT) HAS BEEN IDENTIFIED, I FEEL MBUSA SHOULD BACK THEIR PRODUCT COMPLETELY. I HAVE 184K MILES ON THE CAR (WHICH IS NOTHING FOR A MERCEDES BENZ). IT HAS BEEN SERVICED REGULARLY AND MAINTAINED VERY WELL, SO THE "DEFECT" IS NOT THE RESULT OF NORMAL WEAR AND TEAR. THANK YOU FOR YOUR ASSISTANCE. *KB

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