NHTSA Complaint #11151725 — 2001 MERCEDES BENZ S430 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Complaint Details

ODI Number	11151725
Vehicle	2001 MERCEDES BENZ S430
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	August 20, 2018
Date Filed	November 15, 2018
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ S430. WHILE THE CONTACT WAS ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, THE LATCH PULLED OUT; HOWEVER, THE DOOR REMAINED CLOSED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF COCONUT CREEK (4250 FL-7, COCONUT CREEK, FL 33073) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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