NHTSA Complaint #10437379 — 2011 TOYOTA RAV4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10437379
Vehicle	2011 TOYOTA RAV4
Component	STEERING
Date of Incident	November 2, 2011
Date Filed	November 27, 2011
Mileage	61,077 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

WHEN EVER THE STEERING WHEEL IS TURNED TO THE LEFT OR RIGHT, IT MAKES A CLUNKING NOISE AND A CLUNK CAN ALSO BE FELT IN THE STEERING WHEEL AT THE SAME TIME. I HAVE LOOKED ON LINE AND THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THE TOYOTA RAV 4, ON 6 OR 4 CYLINDER MODELS. WHEN THERE IS NO STEERING INPUT, THERE IS NO NOISE OR CLUNKING FELT IN THE WHEEL AT ANY SPEED, ONLY WHEN THE STEERING WHEEL IS TURNED IN EITHER DIRECTION. I HAD REPORTS OF THIS BY OTHER FAMILY MEMBERS ABOUT A YEAR PRIOR, BUT WHENEVER I DROVE IT, IT DID NOT OCCUR, AS IT WAS INTERMITTENT AT THAT TIME. IT NOW CLUNKS CONSISTENTLY WHENEVER THE WHEEL IS TURNED. *TR

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