NHTSA Complaint #10436434 — 2000 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10436434
Vehicle	2000 FORD FOCUS
Component	STEERING
Date of Incident	November 11, 2011
Date Filed	November 19, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I WAS ON MY WAY TO WORK WHEN THANKFULLY I DECIDED TO STOP AT THE GAS STATION AND GET GAS. AS I WAS GETTING OUT OF MY CAR I LIGHTLY TAPPED THE STEERING WHEEL AND IT POPPED OFF. I FREAKED OUT AND LOOKED AT WAS HAPPENED ALL MY STEERING WHEEL WAS HANGING BY WAS THE WIRES TO MY HORN AND AIRBAG. I HAD TO GET IT TOWED BACK TO MY HOUSE. I CALLED FORD HEADQUARTERS AND TOOK IT TO THE DEALERSHIP AND ASKED IF THEY COULD FIX IT FOR FREE SINCE THERE ARE RECALLS ON THAT CAR. THEY REFUSED AND STATED ITS MY RESPONSIBILITY TO FIX THE CAR OUTSIDE OF THE WARRANTY STAGE. I UNDERSTAND THAT BUT IT'S NOT LIKE IT'S SOMETHING LITTLE THAT BROKE OR SOMETHING INSIDE THE ENGINE. IT'S THE STEERING WHEEL. YOU CAN'T DRIVE WITHOUT THAT AND THAT'S NEVER SUPPOSED TO BREAK. I'M SO UPSET NO BODY EVEN TRIED TO HELP ME AT FORD. I'M NEVER BUYING ONE AGAIN. *TR

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#10454676 — April 10, 2012 — TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING WHILE DRIVI...

#10436102 — November 16, 2011 — STEERING COLUMN LOCKED UP AND WILL NOT ALLOW KEY TO TURN IN IGNITION, CANNOT GET STEERING COLUMN TO UNLOCK NO MATTER ...

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#10390063 — March 14, 2011 — TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE FRONT END OF THE VEHICLE BEGAN S...

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