NHTSA Complaint #10436352 — 2010 MAZDA MAZDA5

AROUND 26000 MILES, I NOTICED MY 2010 MAZDA 5 STARTED SHOWING DIFFICULTY SHIFTING. THERE ARE 2 NOTICEABLE TIMES WHEN IT OCCURS, 1) WHEN TRAVELLING BETWEEN 30-40MPH AND YOU REMOVE YOUR FOOT FROM THE ACCELERATOR FOR 5 SECONDS OR SO AND THEN DEPRESS THE ACCELERATOR TO INCREASE SPEED, THE CAR FAILS TO RESPOND UNTIL YOU ALMOST PUSH THE PEDAL TO THE FLOOR, AND 2) WHEN ACCELERATING OUT OF A TURN OR WHEN TRAFFIC LIGHT TURNS GREEN AS YOU APPROACH SLOWLY, THE CAR FAILS TO RESPOND WHEN YOU DEPRESS THE GAS PEDAL TO ACCELERATE. I REPORTED ISSUE TO DEALER AND THE STANDARD ANSWER "UNABLE TO DUPLICATE" WAS GIVEN AND IT WAS STATED BY THE DEALER THAT A TRANSMISSION FLUSH IS RECOMMENDED AT 25K-30K MILES FOR THE MAZDA 5. I CHECKED THE MAINTENANCE SCHEDULE FOR A 2010 MAZDA 5 AND THERE IS NO INDICATION OF ANY INSPECTION OR REPLACEMENT OF TRANSMISSION FLUID FOR THE FIRST 60K MILES OF THE VEHICLE. I ALSO RESEARCHED THE ISSUE AT WWW.MAZDAS247.COM AND FOUND THIS IS A KNOWN ISSUE AND THAT A TRANSMISSION FLUSH DOES APPEAR TO FIX THE PROBLEM. MOST DEALERS CHARGE $125-150 FOR A TRANNY FLUSH AND THIS IS NOT COVERED BY WARRANTY (3YRS, 36K MILES STANDARD FOR THIS MODEL). A CAR THAT FAILS TO ACCELERATE WHEN YOU NEED IT TO AS WELL AS HAVING TO A SIGNIFICANT SERVICE MAINTENANCE NOT RECOMMENDED BY THE MANUFACTURER APPEARS TO BE AN ISSUE. HOPEFULLY YOU HAVE RECEIVED OTHER REPORTS ABOUT THIS ISSUE. *TR