NHTSA Complaint #10436311 — 2011 HONDA PILOT

TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THE REAR WINDOW ON THE HATCH EXPLODED AS SHE ENTERED THE VEHICLE. THE EXPLODING GLASS CAUSED THE CONTACT TO SUSTAIN CUTS AND LACERATIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED, BUT THE DEALER STATED THERE WAS NOTHING ELSE THAT COULD BE DONE TO MAKE SURE THE WINDOW DID NOT EXPLODE AGAIN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THIS WAS A SITUATION FOR THE DEALER TO HANDLE. THE CONTACT WAS CONCERNED ABOUT THE MANUFACTURES DEFECT AND SAFETY ISSUE. THE CURRENT MILEAGE WAS 6,500.