NHTSA Complaint #10436310 — 2004 HONDA ODYSSEY

OUR 2004 ODYSSEY WENT IN FOR ROUTINE MAINTENANCE TODAY AND THE TECHNICIAN REPORTED BOTH A FRONT AND A REAR MOTOR MOUNT WAS BAD. THE VEHICLE HAS LESS THAN 80,000 MILES AND IS USED FOR HAULING KIDS AND GETTING GROCERIES, NOT EXTREME DRIVING AND HAS NEVER BEEN IN AN ACCIDENT. THE SERVICE REPRESENTATIVE SAID THIS IS A SAFETY PROBLEM BECAUSE IT CAN CAUSE EXCESSIVE VIBRATION, DAMAGE THE TRANSMISSION, AND CAUSE HOSES AND WIRES TO COME LOSE. THIS IS AN UNACCEPTABLE MANUFACTURING DEFECT. THE EXPECTED LIFE OF SUCH AN ESSENTIAL PART CANNOT POSSIBLY BE LESS THAN 150,000 MILES. IT IS NOT A ROUTINE MAINTENANCE PROBLEM, IT IS NOT A CONSUMABLE PART LIKE BRAKES AND HOSES, AND IT'S NOT A MOVING PART LIKE THE TRANSMISSION OR A PULLEY. I WOULD EXPECT THE TRANSMISSION OR ENGINE TO FAIL LONG BEFORE THE PARTS HOLDING THE VAN TOGETHER TO START FAILING, ESPECIALLY THE MOUNTS HOLDING THE ENGINE. THE FOLLOWING LINK SUGGESTS THIS IS A WIDESPREAD PROBLEM THAT HONDA REFUSES TO ADDRESS: HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/1560611/HONDA-ODYSSEY-MOTOR-MOUNT-PROBLEM. *TR