NHTSA Complaint #10690747 — 2004 HONDA ODYSSEY

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 10690747
Vehicle 2004 HONDA ODYSSEY
Component SUSPENSION
Date of Incident
Date Filed
Mileage 131,916 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I HAD ALL MAJOR SERVICES AT HONDA DEALER ( FOUR WHEELS ALIGNMENT AT 95000 MILES IN 2012, TIMING BELL AT 100000 MILES IN 2012, OIL TRANSMISSION SERVICE AT 109500 MILES IN 2013, ALIGNMENT AT 121000 IN 2013). I BOUGHT EXTENDED WARRANTY FOR 7 YEARS OR 100000 MILES WHEN I BOUGHT MY CAR. DURING THAT TIME PERIOD AND ALL SERVICES AT HONDA DEALER THEY DID NOT ADVISE ANY THING. TODAY I BROUGHT MY CAR FOR AIR BAG RECALL, ALIGNMENT AND OIL TRANSMISSION SERVICE, THEY TOLD ME THAT I NEED TO REPLACE ALL THREE ENGINE MOUNT COST APPROXIMATELY $1380. I WAS SHOCK BECAUSE IT TOO EXPENSIVE. I CAN NOT UNDERSTAND WHY ENGINE MOUNTS EASY TO BREAK. I WENT HOME RESEARCHING ONLINE AND SURPRISING TO DISCOVER THAT A LOT OF PEOPLE HAD SAME PROBLEM. I THINK THIS ENGINE MOUNT DEFECTED OR DESIGN PROBLEM CAUSE ENGINE MOUNTS EASY TO BREAK (NORMALLY NEED TO REPLACE OVER 200000 MILES) AND HONDA NEEDS TO ADDRESS THIS ISSUE. PLEASE ADVISE ME WHAT I SUPPOSE TO DO BECAUSE IF ENGINE MOUNTS BROKE IT GOING TO EFFECT SUSPENSION, BALANCING AND ALIGNMENT SYSTEM ETC... THANK YOU VERY MUCH.BEST REGARD, *TR UPDATED 4/28/16 *JS

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