NHTSA Complaint #10436220 — 2011 INFINITI G25

TL* THE CONTACT OWNS A 2011 INFINITI G25. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS SHE WOULD FEEL AN ABRUPT JERKING IN THE REAR OF VEHICLE AS IF SOMEONE HAD CONTINUOUSLY CRASHED INTO THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS WHETHER THE CONTACT WAS DECELERATING OR ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. AFTER DRIVING THE VEHICLE, THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PERFORMING AS NORMAL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 298.