NHTSA Complaint #10435979 — 2005 FORD F-250 SD

WHILE ON VACATION TRUCK STARTED LOSING POWER THEN STARTED BLOWING COOLANT FROM THE EXHAUST PIPE. CALLED AAA HAD TRUCK TOWED TO FORD DEALERSHIP WHERE THEY TOLD ME TRUCK HAD BAD EGR COOLER. NOT ONLY THAT BUT MY TRUCK WAS 8 MONTHS OUT OF WARRANTY. DEALERSHIP REPAIRED TRUCK, COST WAS OVER $2,500. NOT ONLY DID I HAVE TO TRAVEL 2 HOURS TO PICK MY TRUCK UP 3 DAYS LATER AFTER REPAIR, BUT FOUND ONLINE THEY ARE A LOT OF 6.0 POWER STROKE CUSTOMERS HAVING SAME ISSUE. I CONTACTED FORD WITH NO RESOLUTION, EVEN ASKED THE REPRESENTATIVE IF SHE COULD LOOK UP SOME OF THE SAME WEBSITES THAT I HAD, SHE REPLIED NO DUE TO RESTRICTION AT WORK. I THEN OFFERED TO EMAIL THE COMPLAINTS OF OTHERS TO THEM WHICH I WAS TOLD NO. I WAS TOLD MY NAME AND INFORMATION WOULD BE SAVED INCASE THERE WAS EVER A RECALL. THIS IS OBVIOUSLY A DEFECT WITH THIS ENGINE AND NEEDS TO BE ADDRESSED, AND CUSTOMERS REIMBURSED. *TR