NHTSA Complaint #10435675 — 2012 CHEVROLET EQUINOX

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACTS ERRONEOUSLY BRUSHED AGAINST THE ROLLER BUTTON FOR THE CRUISE CONTROL. THE CRUISE CONTROL ACTIVATED AND THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY AND WAS CONCERNED WITH THE PLACEMENT OF THE CRUISE CONTROL SWITCH, STATING THAT THE COMPONENT WAS POSITIONED AWKWARDLY ON THE STEERING WHEEL WHERE HIS HANDS WERE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED WITH THE BUTTON IN THAT MANNER AND THEY WERE UNABLE TO ASSIST. THE CONTACT STATED HE WOULD HAVE THE CRUISE CONTROL DISABLED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 12/12/11*LJ THE CONSUMER STATED THE CRUISE CONTROL WOULD LOCK IN AT ANY SPEED IF THE CRUISE CONTROL ROLLER SWITCH WAS BRUSHED AGAINST ACCIDENTLY WHILE DRIVING.BUT, OFTEN AT TIMES THE SPEED THAT LOCKED IN WAS HIGHER THAN THE SPEED HE WAS TRAVELLING.