NHTSA Complaint #10435387 — 2004 TOYOTA 4RUNNER

MY 2004 TOYOTA 4/RUNNER DASH BOARD HAS CRACKS ALL IN THE FRONT OF THE RIGHT SIDE AIR BAG (PASSENGER SIDE) THEY CONTINUE TO GROW BECOMING DEEP. THEY APPEARED AT ONE TIME, THIS VERY UNUSUAL, I HAVE OWNED A 1993 TOYOTA 4/RUNNER AND THE DASH BOARD NEVER HAS CRACKS AND IT WAS ALWAYS PARKED OUT SIDE. MY 2004 TOYOTA 4/RUNNER IS A GARAGE KEPT VEHICLE. THIS IS A SAFETY VIOLATION, ONLY CRACKS ON THE FRONT OF THE DASH BOARD ABOVE THE GLOVE BOX WHERE THE AIR BAG IS. I CALLED TOYOTA DEALERSHIP AND THEY SAID NOTHING CAN BE DONE, TO REPLACE IT WILL BE ABOUT 1,000.00..I ALSO SENT A COMPLAINT TO TOYOTA CUSTOMER SERVICE AND THE FIELD INSPECTOR WILL NOT LOOK AT MY 2004 4/RUNNER BECAUSE IT IS OUT OF WARRANTY AND THE YEAR...MY 2004 TOYOTA IS VERY CLEAN AND VERY WELL KEPT, AS STATED AT THE DEALERSHIP WHEN THEY INSPECTED IT AND SAID THEY NEVER SAW ANYTHING LIKE THIS. THIS IS A SAFETY ISSUE AND TOYOTA FIELD INSPECTOR WILL NOT SEE MY TRUCK...NO ONE CAN TELL ME THAT THIS WILL NOT DEPLOY THE AIR BAG...I AM A TOYOTA CUSTOMER AND I AM NOT GETTING CUSTOMER SERVICE. DO I NEED TO TAKE MY TOYOTA 2004 4/RUNNER TO ANOTHER DEALERSHIP THAT CARES...OR I SHOULD NOT BUY A TOYOTA VEHICLE. I AM GETTING THE RUN AROUND FROM THE DEALERSHIP AND TOYOTA CUSTOMER SERVICE. *TR