NHTSA Complaint #10435350 — 2004 KIA OPTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10435350
Vehicle	2004 KIA OPTIMA
Component	STRUCTURE:BODY
Date of Incident	February 1, 2011
Date Filed	November 12, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVER SIDE DOOR WILL NOT UNLOCK. NEITHER THE KEY NOR THE DOOR LOCK KNOB ON THE INSIDE WORKS TO UNLOCK THE DOOR. UNFORTUNATELY, WE HAVE BEEN ENTERING AND EXITING THE DRIVER SIDE BY ENTERING THE CAR FROM THE PASSENGER SIDE. THERE ARE MANY OTHERS WHO HAVE THIS PROBLEM WITH ALL KIA MODELS AS YOU CAN SEE ON THE WEBSITE HTTP://VLANE.COM/DISCUSS-TOPIC/989/MY-DRIVERS-DOOR-IS-LOCKED-WILL-NOT-UNLOCK . THE PROBLEM IS A SAFETY HAZARD SINCE ONCE IN THE DRIVER SEAT, THE DRIVER CAN NOT EXIT THE CAR THROUGH THE DRIVER DOOR WHICH CAN PROVE TO BE A PROBLEM IN AN EMERGENCY. KIA IS TAKING ADVANTAGE OF OWNERS BY NOT ADDRESSING THE ISSUE. I AM AFRAID FOR MY SAFETY, MY FAMILY'S SAFETY WHILE DRIVING AND EMPHATICALLY PLEAD WITH YOU TO RECALL THESE KIA CARS TO FIX THE PROBLEM. *TR

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