NHTSA Complaint #10434913 — 2003 MITSUBISHI GALANT

TURNED HEAT ON AND HEARD A RATTELING NOISE UNDER DASH, WHEN HEAT CAME ON NOISE STOPPED. TURNED HEAT ON A WEEK LATER, NOTHING, ONLY COLD AIR. INDEPENDENT MECHANIC SAYS HEATER CORE, AFTER REPLACING THERMOSTAT AND COOLANT SENSOR. DEALERSHIP SAYS HEATER CONTROL VALVE, EITHER WAY, WITH SEEING HOW MANY PEOPLE ARE COMPLAINING ABOUT THE SAME THING, THERE IS CLEARLY A PROBLEM AT THE MANUFACTURING LEVEL. MAYBE MITSUBISHI SHOULD LOOK AT DOING SOMETHING LIKE ACCEPTING FULL RESPONSIBILITY AND REPAIRING THESE CARS. WITH THE ECONOMY WHAT IT IS THERE ARE FEW PEOPLE WHO ARE ABLE TO AFFORD THIS EXPENSE, MYSELF INCLUDED. SOMEBODY PLEASE HELP US! WHY SHOULD THE CONSUMER ALWAYS GET THE SHORT END OF THE STICK? *TR